Terms and Conditions

Last updated: 29th Sept, 2026

These Terms and Conditions govern your access to and use of the BodyTechPharma website, https://bodytechpharma.com, and any products or services purchased through it.

By accessing this website or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use the website or place an order.

1. About BodyTechPharma

BodyTechPharma is operated by Bodytechpharma, located at [complete Canadian business address].

For questions about these Terms, orders, products, or compliance, contact us at:

Email: btrep@bodytechpharma.com

2. Intended use of products

All products sold through BodyTechPharma are supplied strictly for legitimate laboratory, analytical, educational, or research purposes, as applicable to the product.

Unless a product is expressly approved and labelled for another lawful purpose, products are not:

  • medicines, drugs, supplements, or therapeutic products;
  • intended to diagnose, prevent, treat, or cure any disease or medical condition;
  • intended for human or animal consumption;
  • intended for self-administration, injection, clinical treatment, or veterinary use; or
  • a substitute for advice from a licensed healthcare professional.

You must not use, resell, relabel, or distribute any product in a way that contradicts its stated intended use, applicable law, or regulatory requirements. A research-use statement does not change the legal classification of a product.

3. Customer eligibility

You must be at least 18 years old and legally able to enter into a contract to use this website or place an order.

By ordering, you confirm that:

  • the information you provide is accurate and complete;
  • you are purchasing for a lawful purpose;
  • you understand the product’s stated intended use;
  • you will comply with all applicable federal, provincial, territorial, and local laws; and
  • you will not use the product for human or animal use.

We may request additional information, refuse an order, or cancel a transaction where we have a reasonable compliance, safety, fraud, or legal concern.

4. Product information and testing

We aim to provide accurate product names, descriptions, specifications, images, availability, and pricing. Product images may be illustrative and packaging may change.

Where batch-specific testing is available, the relevant Certificate of Analysis may be published in our Lab Results archive or supplied with the order. Testing information applies only to the batch identified in the applicable report. We do not represent that a product is suitable for any medical, therapeutic, dietary, cosmetic, or veterinary purpose unless expressly stated and legally supported.

Customers are responsible for reviewing product information and determining whether a product is appropriate for their lawful research requirements before ordering.

5. Orders and acceptance

Submitting an order is an offer to purchase. An automated order confirmation confirms that we received your order; it does not necessarily mean that the order has been accepted or dispatched.

An order is accepted when BodyTechPharma confirms it for fulfilment. We may refuse or cancel an order because of product availability, pricing or listing errors, payment issues, shipping restrictions, suspected fraud, legal requirements, or concerns about intended use.

If we cancel an order after payment, we will refund the amount paid using the original payment method, subject to the payment provider’s processing times.

6. Prices, taxes, and payment

All prices are shown in Canadian dollars (CAD) unless stated otherwise.

Applicable GST/HST, PST, QST, shipping charges, and other legally required fees will be shown before you complete checkout, where applicable. You are responsible for reviewing the complete order total before payment.

Payments must be authorized by the payment method used. We may use third-party payment processors, and their terms may also apply.

7. Shipping and delivery

We currently ship to eligible addresses in Canada only, subject to product, carrier, and provincial or territorial restrictions.

Available shipping methods, estimated delivery times, and shipping charges are shown at checkout or on our Shipping & Returns page. Delivery estimates are not guarantees and may be affected by payment review, inventory, weather, carrier delays, incorrect addresses, or events outside our control.

You are responsible for providing a complete and accurate delivery address. Additional charges caused by an incorrect or incomplete address may be your responsibility.

8. Returns, refunds, and damaged orders

Our return and refund rules are described on our [Shipping & Returns page link] and form part of these Terms.

Unless otherwise stated:

  • contact us before returning any product;
  • products must meet the applicable return conditions;
  • opened, used, altered, contaminated, or improperly stored products may not be eligible for return;
  • custom, restricted, temperature-sensitive, or final-sale products may not be returnable; and
  • approved refunds are issued to the original payment method.

If your order arrives damaged, incorrect, or incomplete, contact us at [support email] within [number] days of delivery with your order number and clear photographs of the package and product. We will review the claim and advise you of the next step.

9. Order cancellations

You may request cancellation before an order is dispatched by contacting [support email] with your order number. Cancellation is not guaranteed after dispatch.

If an order has already been shipped, the Shipping & Returns policy will apply.

10. Prohibited activities

You must not:

  • use any product for human or animal consumption or administration;
  • make medical, therapeutic, disease-treatment, weight-loss, performance, or similar claims about a product;
  • use the website for an unlawful, fraudulent, unsafe, or unauthorised purpose;
  • provide false, misleading, or incomplete information;
  • interfere with website security or operation;
  • copy, scrape, reproduce, or exploit website content without permission; or
  • resell or redistribute products in breach of applicable law or the product’s stated use.

11. Website content and intellectual property

The BodyTechPharma name, branding, text, images, product content, graphics, logos, and website materials are owned by or licensed to BodyTechPharma and are protected by applicable intellectual-property laws.

You may access the website for personal or lawful business research purposes. You may not reproduce, modify, publish, distribute, sell, or commercially exploit website content without our prior written permission.

12. Third-party services and links

The website may use third-party services, including payment processors, carriers, analytics providers, hosting providers, and laboratory or document services. Third-party services may have their own terms and privacy policies.

Links to third-party websites are provided for convenience. BodyTechPharma does not control and is not responsible for third-party content, availability, security, or policies.

13. Privacy

Our collection and use of personal information are described in our Privacy policy By using the website, you acknowledge that personal information may be processed as described in that policy.

14. Disclaimer

To the extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, complete, or current.

Nothing on this website is medical, legal, financial, or professional advice. Product information must not be interpreted as a promise of safety, efficacy, diagnosis, treatment, or a particular result.

15. Limitation of liability

To the maximum extent permitted by applicable law, BodyTechPharma and its directors, officers, employees, contractors, and service providers are not liable for indirect, incidental, special, consequential, or punitive loss arising from:

  • your use of or inability to use the website;
  • your purchase, handling, storage, or use of a product;
  • delivery delays or carrier events;
  • inaccurate information supplied by you; or
  • unauthorised or unlawful use of a product.

Nothing in these Terms excludes or limits a right, warranty, remedy, or liability that cannot legally be excluded or limited under applicable Canadian law.

16. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless BodyTechPharma and its directors, officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your breach of these Terms, unlawful conduct, or misuse of the website or products.

17. Governing law

These Terms are governed by the laws of [province or territory] and the applicable laws of Canada. Any dispute will be subject to the courts located in [city, province], unless applicable consumer-protection law requires otherwise.

18. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Changes apply from the date they are posted and do not alter rights that cannot legally be changed retroactively.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

20. Contact

Questions about these Terms may be sent to:

BodyTechPharma
Email: Btrep@bodytechpharma.com